Terms
Terms & Conditions
These terms describe how customers may use GDBD and how orders are handled by the current platform.
Accounts And Guest Use
Customers may shop with an account or as a guest where guest checkout is available. You are responsible for accurate names, email addresses, phone numbers, shipping addresses, and order information.
Guests must keep their secure order access link private. The store does not provide insecure public order lookup by email, phone, or order number.
Orders And Acceptance
Online prepaid orders are not complete until Razorpay payment is captured and verified by the application.
COD orders may be created as pending confirmation and can be accepted or cancelled by an authorized administrator.
GDBD may cancel or refuse orders affected by stock issues, pricing or technical errors, fraud concerns, coupon misuse, serviceability issues, inaccurate details, or operational constraints.
Products, Pricing, And Coupons
Product names, images, descriptions, sizes, colors, prices, discounts, and availability may change. Display colors can vary by screen.
Coupons are subject to configured rules such as active dates, order minimums, customer eligibility, payment-method eligibility, usage limits, and product or category restrictions. Abuse or technical misuse may result in cancellation.
Payment, Delivery, And Cancellation
Prepaid payments are processed through Razorpay. COD payment is collected at delivery and is not marked paid until delivery completion is recorded.
Cancellation can be requested, but it cannot be guaranteed after processing, packing, shipment, or delivery steps have begun. The business may cancel eligible unpaid or problematic orders through admin workflows.
Acceptable Use And Liability
Do not misuse accounts, checkout, guest links, coupons, payment flows, return requests, or support channels.
The storefront, visual identity, copy, product media, and software are protected by intellectual-property rights. Liability is limited to the fullest extent permitted by applicable law.
Performance may be affected by events outside reasonable control, including provider outages, payment failures, logistics delays, security incidents, natural events, or regulatory restrictions.
Contact
For questions about this page, orders, returns, refunds, or account records, contact support using the published channels below.